Support
Cubic Interactive understands the importance of Rapport 3 within an organisation and the high level of service expected to ensure the smooth running of Rapport 3 from project commencement through to post delivery.
The first stage of the project is to meet the project manager, who will direct the implementation of Rapport 3. Initially specifying and advising on Rapport 3 tailoring before coordinating the technical and solution consultants to ensure Rapport 3 matches the requirements and customer expectation. Once the project has been successfully implemented, hand over to an account manager and helpdesk coordinator will progress the delivery process to the final stage. In addition to the helpdesk coordinator, an extensive online help and Rapport 3 user forum is available 24/7. |