As the leading practice management solution within the AEC, companies often approach our Rapport3 team who are looking to migrate away from Union Square Workspace. 

Leading AEC practices who have seamlessly migrated their data from Union Square to Rapport3, including Hydrock, Ryder Architecture, Ben Adams, David Chipperfield, E & M Tecnica, Keppie and many more.  

Many of our clients who have migrated away from Union Square did so due to limited customer support, alongside painful and costly upgrades that provided them with little improvement to the software. Our clients wanted a comprehensive and flexible project accounting or practice management solution.  

Our client Hydrock migrated over from Union Square, choosing Rapport3 for their practice management solution. Dave Lawes, Director of Programme Delivery commented “The functionality of Union Square worked but it didn’t suit us in terms of its speed for users, reporting was difficult to use and it took a long time to input data.” 

Rapport3’s functionality is designed to be a flexible solution, you can choose certain features to invest in without committing to all modules, such as Human Resources, CRM and Quality Assurance.  

With our seamless 3rd party integrations Rapport3 provides this functionality for our clients.   

Dave Lawes, Director of Programme Delivery commented “The Power BI dashboards with Rapport3 have given us a much better picture of invoicing for the coming months. The step forward with Rapport3 is undoubtedly the forecasting and the data and that is the key difference with union square and rapport3.” 

Using the Rapport3 ODATA feed, our integration allows easy access to all Rapport3 data from within Microsoft Power BI, providing you with the tools to produce graphically rich dashboards and reports in one place. 

Our Customer Success team will support you every step of the way when i t comes to transferring from Union Square to Rapport3. We create bespoke spreadsheets to input your current data, and will handle all the input and export processes. All data is automatically validated to ensure it 'adds up' and invalid data will be rejected. We use a Gantt timeline to ensure the process runs smoothly, with a critical path outlining the major decisions. We know that you and your team are busy with your usual work commitments, so our customer success team will be there to support your progress to keep the migration pushing forward. 

For our client Ryder Architecture, it wasn’t long after Deltek bought Union Square out, that they experienced a real drop-off in customer support communication. Unfortunately, this was communication that they sorely needed around that time, as they were looking to implement something to help manage lots of aspects of the business across the practice; a finance module, a project planning module, forecasting abilities and document management elements. It represented a huge amount of change in the business and led to a “fairly sobering experience” to see the implications of the Deltek buyout laid bare before their eyes just at the wrong moment in time. 

Dave Stabler, Ryder Architecture commented on the migration to Rapport3: "I think the most important thing to appreciate is that when you are implementing anything of the nature of Rapport3, which represents significant change to the way people work in the business, its really important to have a plan and stick to it. Cubic were great, they effectively lead that planning process through the initial consultancy to establish our requirements." 

Are you a Union Square user looking to change systems? Book a demo below.